Swagbucks is the most online reward program that was established in 2008 by Prodege, a reputable company that has many other sister sites, such as MyPoints, Ysense, etc. All the reward sites under Prodege management are very reputable, with millions of members each. Swagbucks, in particular, has over 20 million members, and many more are joining every day. Yes, Swagbucks is an easy way to make money online. You will get paid for searching the Web, doing paid surveys, completing offers and referring users. You will get paid through PayPal, Payoneer, Gift cards, etc, as soon as you reach the minimum cashout of $5.
As of writing this Swagbucks complaints review, the platform has paid out almost $500 million to its members since inception, and with over 13 years of operating history, Swagbucks is regarded as one of the most popular digital rewards programs online.
Isn’t this great? Getting Free Gift Cards & Cash for the everyday things you do online without getting paid for it. You can shop online, watch entertaining videos, search the web, answer surveys and find great deals to earn your points, called SB. Then, redeem your accumulated points for gift cards to your favourite retailers like Amazon and Walmart, or get cash in your PayPal, Payoneer, or Visa account.
However, like everything in life, there are some complaints about Swagbucks among some users. In this post, we are going to explore the majority of the Swagbucks complaints and also allow you to lodge your own complaint or feedback using the review form after this post, so that visitors can learn from your experiences on the platform.
How Swagbucks Works
Before we go into Swagbucks complaints, it is important that you know how Swagbucks works. So that you know what you will pass through and avoid actions that would lead you to bad experience and thus complaints. Companies pay Swagbucks when you and I complete an action that mostly lead to the promotion of their goods and services. For example, taking surveys about product and services helps some companies know how their products will fare in the market, and also know what to include in the products or service to make it a success before it is released to the public. On Swagbucks you will making money in the following ways:
1. Shop Online
You will be able to earn Cash back for shopping at more than 1500 online retailers such as Amazon, Walmart, Target, and Starbucks etc. Members will earn SB points for every dollar they spend shopping and also get access to exclusive deals and coupons to your favorite retailers. You can also earn cash back from groceries and items use on a daily basis at walmart, kroger, Rite Aid and many other stores. All you have to do is tap to add the item to your shopping cart or list and then snap a picture of your receit. You can also easily
2. Answer Online Surveys
Share your opinions and get free gift cards! Earn SB points when you answer fun surveys and polls.
3. Discover Offers
Get free gift cards when you check out exclusive deals and offers from well known brands. You earn SB points when you sign up for new services, check out free samples, and more!
4. Search the Web
Earn SB points when you search the web using our Yahoo! powered search engine!
5. Play Games
Get free cards for playing games! You can earn SB points when you make in-game purchases through our partners at GSN, or play our original free games and earn randomly.
6. Mobile App
Earn Free Gift Cards when you Shop, Answer Surveys and Watch Videos on the go!
Swagbucks Complaints
1. Survey Disqualification
A number of users complained about survey disqualifications. It can be fraustrating when you spend much time completing a preliminary survey questions and then get suddenly get disqualified. And gets more annoying when this happens to you on a daily basis.
Most of the qualification is the result of not being in the targeted demographics and as soon as the answer you provides shows that you are not from the targeted regions, you will be disqualified.
And also, you may be dsiqualify from the survey if the answers you provide are not truthful and consistent with the earlier answers.
Disqualification of survey is normal in all the survey reward programs online although some of the reward sites offer compensation when you are disqualified. Try to reach out to Swagucks for visiting any of the complaints platform to see if they would offer you compensation.
2. Payment issues
Some users have complained that Swagbucks delays, denied and revoked their reward when they tried to redeem or withdraw their points or cash. Although some reward site may discover that you are using incorrect details in your profile or suspected fraudulent activity, or promotional terms that users violated severally. But if you know you have not committed any of these, you should lodge a complaint using the review section below.
3. Account Suspensions
Account suspension is another complaint that we discovered while writing this Swagbucks complaints review. A lot of users complained of their account being disable with notification when they accummulated enough points to cashout. This happens most of the times when your country is not accepted and decided to circumvent the system by using VPNs. You account can also be disable if you create multiple accounts or providing inconsistent information when you were taking the surveys. However some reward site do this delibrately when they want to cheat their users.
4. Poor Customer support
The Swagbucks complaints about poor customer support may not be as serious as the above complaints but it is still worth looking into because it is the foundation of every successful organisation. Majority of the users complained of Swagbucks delaying their responses and also leaving them with unresolved account problems.
This could be as a result of multiple complaints on the platform which can be overwhelming for their support team since Swagbuck has over 30 million users all over the world.
5. Few of Offers for some countries
Another Swagbucks complaints is about not getting much offers. Yes, there is most likely to be few offers for some countries. Every reward site like Swagucks don’t offer much to players outside their targeted countries. Countries like the USA, UK, Canada and Australia are usually the target of most of the countries.
In All
The above and many more are what made the Swagbucks complaints, you may read below to know what people are saying about Swagbcks. However, if you have used Swagbucks and a complaint to lodge, kindly use the review section below.
My Favourite
From the several other reward websites I have been using, Swagbucks seems to be the only one that I have never had a single issue with. Although I use only the cashback system. Even when the cashback is lower on SB than other similar reward sites I often choose to use Swagbucks..
Do hope they would add more options for redeeming the points though. The available methods not enough.
Good Program
I have tried Swagbucks and got paid. It was a great experience, but unfortunately, there were not many offers for me. It looks like users from the USA are highly favoured.